I have checked the official website related to SmartErase, but there is no download, driver or item available for downloading. Go to Device Manager using Start >Run >devmgmt.msc. Picasa Software Free Download For Windows 7 64 Bit there. Make sure that all. The drivers are installed properly. A possible cause might be the lack of driver installation. If you are connected to the Internet, right click the problematic device and choose Update Driver then follow the instructions.

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However, there is always a possibility that the software doesn't support your drive version, no matter the drivers installed or not.